At ParlayPlay, we strive to provide our users with the best possible experience on our DFS platform. If you have any questions or concerns about your account, a contest, or something else entirely, please don't hesitate to reach out.
We're here to help and want to ensure that our support channels are accessible to everyone who needs them.
While we do offer live chat support through our in-app virtual assistant, we apologize for any inconvenience caused by its limitations. We recommend reaching out via email or phone for more complex issues. For general questions or account assistance, please use the following contact methods:
We will do our best to respond promptly and efficiently.
If you prefer speaking with one of our support agents directly, please don't hesitate to call us at the number listed above. We're available through business hours, Monday through Friday.
Please note that we'll always try to resolve your issue over the phone if possible, but in some cases, further assistance may be required via email or a dedicated ticket system.
For those who prefer communicating through email, please don't hesitate to reach out using our support email address. We'll respond as soon as possible and do our best to resolve your issue promptly.
We apologize for any wait times you might experience in responding from us. Our team works diligently to ensure a timely response, but sometimes delays may occur.
At ParlayPlay, we take responsible gaming seriously and want to make sure that our users are aware of the support available should they need it. If you or someone close to you has concerns about problem gambling, please don't hesitate to reach out:
We care deeply about our users and their well-being. If there's anything we can do to help or if you need information on responsible gaming resources, please let us know.
If you're experiencing technical issues with the app or website, don't hesitate to reach out for assistance:
Our support team will do their best to help resolve any issues as quickly as possible.
We strive for the highest level of communication in all our interactions. Please note that due to high volume, response times may vary but we'll always respond and appreciate your patience.
Your feedback is crucial to us! We're constantly working on improving our services and would love to hear any suggestions or ideas you might have about how we can better serve you:
Thank you for choosing ParlayPlay, and please don't hesitate to contact us whenever you need assistance.
We've gathered some helpful links below that might answer your questions or provide additional support.
Feel free to explore and see if you can find what you're looking for.
