Terms & Conditions

Acceptance of the Terms

By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.

Eligibility Requirements

You must meet the following requirements to use our platform:

1. You are at least 18 years old (or the age of majority in your jurisdiction).
2. You have a valid email address and phone number.
3. You agree to comply with these Terms and Conditions.

Minimum Age Requirements

We will not accept users under the age of 18, unless you provide proof that the law in your jurisdiction permits it.

Geographic Restrictions

We reserve the right to restrict access to our platform from certain countries or territories, including but not limited to:

• Users who have been banned by us or a regulatory body.
• Countries subject to international sanctions or embargoes.

Please note that some jurisdictions may be restricted due to local laws and regulations. If you are unsure whether we support your jurisdiction, please contact our Support Team before creating an account.

Account Registration Rules

1. When registering for an account, you must provide accurate and truthful information.
2. You can only create one account per person.
3. Your login credentials (username, password) should not be shared with anyone else.

Identity Verification and KYC

We may request identification verification from time to time, including:

• Government-issued ID documents
• Proof of address

You must comply with our identity verification procedures or risk having your account suspended or terminated.

Account Accuracy Obligations

1. You are responsible for maintaining the accuracy of your account information.
2. Please ensure that your account details, including email and phone number, are up-to-date.

Account Security Responsibilities

We will not be liable for any losses resulting from your failure to secure your account:

• Use strong passwords
• Avoid sharing login credentials with anyone else
• Log out when leaving the platform

Login Credentials and Password Protection

Please follow best practices for password security, including using a combination of letters, numbers, and special characters.

Restricted Behaviour and Prohibited Activities

You agree to comply with these rules:

1. No collusive betting or wagering on pre-arranged outcomes.
2. No cheating or manipulation of the platform's systems or gameplay mechanics.
3. No sharing of account information with other users.
4. No soliciting for bets from others.

Multi-Accounting and Fraud Prevention

We reserve the right to detect, investigate, and prevent multi-accounting:

• If we suspect you are creating multiple accounts to evade restrictions or fraud rules.

Bonus and Promotion Rules

1. Bonus offers and promotions may have specific terms and conditions.
2. Some bonuses may be restricted to new users only.
3. We reserve the right to cancel or withdraw bonus offers at any time.

Wagering and Gameplay Conditions

Please follow our wagering requirements for all games:

• Specific minimum bets
• Minimum odds

Bonus Abuse Prevention

We will detect and investigate suspicious betting patterns, including but not limited to:

• Frequent switching of stakes.
• Excessive betting on the same outcome.

If we suspect you are abusing bonuses or promotions, your account may be restricted or terminated.

Deposits and Withdrawals (where applicable)

When making deposits, please follow these guidelines:

1. You must have a valid payment method linked to your account.
2. We reserve the right to request additional information before processing withdrawals.
3. All deposits are subject to our standard terms for acceptance of bets.

Verification Before Withdrawals

We may request verification from time to time, including identity documentation or proof of address, before processing any withdrawal requests.

Processing and Review Procedures

Withdrawal requests will be processed within a few hours/ days after receiving the required documents. We reserve the right to delay payment if further information is requested.

Responsible Gambling Expectations

We encourage all users to gamble responsibly:

• Set limits for your betting or gaming.
• Know when to stop and seek help.
• Acknowledge that you are responsible for any losses resulting from gambling activity.

If you feel you have a problem with excessive gaming, please contact our Support Team for information on self-exclusion programs and other resources.

Self-Exclusion and Account Restrictions

1. If requested by us or your account is restricted/terminated, we will implement all necessary measures to prevent access to the platform.
2. Any further attempts to bypass these restrictions may result in permanent closure of your account.

Game Fairness and RNG Systems

We strive for fairness in all games:

• Games are audited regularly to ensure accuracy and reliability of the Random Number Generators (RNGs).
• We reserve the right to adjust or remove any game at our discretion if necessary.

Technical Interruptions or Voided Gameplay

In the unlikely event that a technical interruption affects gameplay, we will void all bets placed during this period. Our Support Team is available for further assistance.

Suspension or Closure of Accounts

We reserve the right to suspend or terminate your account:

• If you breach our Terms and Conditions.
• If you abuse bonuses or promotions.
• At any other time deemed necessary by us, with or without notice.

Intellectual Property and Platform Ownership

All original materials (including but not limited to games, images, graphics) are owned exclusively by ParlayPlay ("the Company").

Limitation of Liability

We will not be liable for:

• Any unforeseen losses resulting from technical interruptions.
• Errors in the accuracy or completeness of game results.
• Misuse of your account.

Our liability for damages is limited to a maximum amount specified in our terms. We reserve the right to modify this limit at any time with reasonable notice.

Modification of Terms

We may update, change or terminate these terms and conditions without prior notification:

• By posting new terms on our website.
• Sending you an email about updated policies.

Please check for updates periodically as we cannot assume your awareness of changes.

Contact or Support Guidance

For assistance or further clarification regarding any aspect of our Terms and Conditions, please contact us through the following channels:

• Our dedicated customer support hotline.
• Email.
• Live chat within the platform.

We aim to respond promptly but are not responsible for delays caused by third-party service providers or your internet connection speed.